improved

[Core API] Rate limiter

over 5 years ago by Xavier

Additional rate limiting on resource intensive routes to better protect Front's infrastructure. Please see 'Rate Limiting' for more details.

added

[Core API] Canned responses

over 5 years ago by Xavier

GET /responses route to list all canned answers
GET /responses/:response_id route to fetch a specific canned answer

added

[Core API] Tag hierarchy

over 5 years ago by Xavier

GET /tags/:tag_id/children route to list all children of the provided tag.
POST /tags/:tag_id/children route to create a child for the provided tag.
PATCH /tags/:tag_id route can update the parent tag.
Added fields updated_at, created_at to the Tag response body
Added field children to the Tag _links

fixed

[Core API] Teammate mention

almost 6 years ago by Xavier

Mentionning a teammate using the endpoint to send a comment now properly give them access to the conversation.

added

[Core API] Teammate status

almost 6 years ago by Xavier

Teammate representation now includes is_blocked to know if an account has been blocked.

deprecated

[Core API] Endpoint deprecation

almost 6 years ago by Xavier

Deprecate GET /teammates/:teammate_id/inboxes endpoint to list the inboxes a teammate has access to.

fixed

[Core API] Validation of tags limited to specific inboxes

about 6 years ago by Xavier

Endpoints to send a message (POST /channels/:channel_id/messages and POST /conversations/:conversation_id/messages) are now validating that the tags can be applied depending on the inbox(es) of the message.

improved

[Core API] Sending messages

over 6 years ago by Xavier

Endpoints to send a message (POST /channels/:channel_id/messages and POST /conversations/:conversation_id/messages) are now replying with the draft that will be sent.

added

[Core API] Draft message status

over 6 years ago by Xavier

Add the boolean is_draft in the message representation to make the distinction between messages still in draft mode and messages that have been sent or received.
Add the string error_type in the message representation to expose the type of error that caused a draft to fail to send.

improved

[Core API] Asynchronous message creation reference

over 6 years ago by Xavier

Add message_uid in the response of asynchronous message creation endpoints (replace conversation_reference).