A bug in our Core API was sometimes preventing archived conversations from reopening when a new non-archived message was imported through the import message endpoint. The fix will allow conversations to become un-archived in this case.

We just published a new tutorial explaining how to search for conversations using the Core API. Happy coding!

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Added

New or existing partner channel types can request access to use an Advanced composer which supports Markdown styling. To learn more, please refer to the Partner channel documentation.

Developers use Postman collections to learn about and send sample requests to APIs they are integrating with.

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Added

Partner channels now support receiving auto-reply messages.

The Front API now supports signatures! Signatures can be managed in the API using the following endpoints: