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A plugin is a small web application that can communicate with Front using a Javascript API. It allows you to extend Front with new features, making it possible to connect it with other tools you use and optimize the workflow of your team.

Common use cases of plugins include:

  • Link or create entities in a CRM, a knowledge base, or any other tool
  • Show additional data about your customers that you can pull from your backend, your knowledge, or any other source
  • Take actions directly inside Front on behalf of a user so you can automate a workflow