The Core API allows you as a Front developer to access core data and actions within Front. You can use your own custom logic to assign messages, update contact info, manage user access, and auto-tag conversations. This API is a powerful tool on its own, but also can be combined with a Plugin or a Channel for more complex workflows.

Common use cases of the Core API:

  • Syncing Front contacts with a CRM or an internal database
  • Responding to messages faster than ever with chatbots or queued up drafts
  • Enabling a Plugin or a Channel to access to Front's backend data
  • Building custom analytics to understand how your team is working
  • Powering a live dashboard for your team with data from Front

Check out our Getting Started guide to begin developing with the Core API.


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