Front Platform

Welcome to the Front Platform. You'll find comprehensive guides and documentation to help you start working with Front as quickly as possible, as well as support if you get stuck. Let's jump right in!

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The Core API allows you as a Front developer to access core data and actions within Front. You can use your own custom logic to assign messages, update contact info, manage user access, and auto-tag conversations. This API is a powerful tool on its own, but also can be combined with a Plugin or a Channel for more complex workflows.

Common use cases of the Core API:

  • Syncing Front contacts with a CRM or an internal database
  • Responding to messages faster than ever with chatbots or queued up drafts
  • Enabling a Plugin or a Channel to access to Front's backend data
  • Building custom analytics to understand how your team is working
  • Powering a live dashboard for your team with data from Front

Updated 9 months ago


Overview


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