A channel is a resource which can send and receive messages.
For information on building your own channel type integration, see the Channels API Reference API offering for more info.
Here is the list of existing channel types:
| Type | Description |
|---|---|
| smtp | For emails managed via SMTP |
| imap | For emails managed via IMAP |
| twilio | Linked to a Twilio account |
| Linked to a Twitter account | |
| Linked to a Facebook page | |
| smooch | Linked to a Smooch account |
| intercom | Linked to an Intercom account |
| truly | Linked to a truly account |
| custom | For messages sent and received only through the API |
Example Channel Object
{
"_links": {
"self": "https://api2.frontapp.com/channels/cha_55c8c149",
"related": {
"inbox": "https://api2.frontapp.com/channels/cha_55c8c149/inbox",
"owner": "https://api2.frontapp.com/teams/tim_55c8c149"
}
},
"id": "cha_55c8c149",
"address": "[email protected]",
"type": "smtp",
"send_as": "[email protected]",
"settings": {},
"is_private": false,
"is_valid": true
}