Teams are known as Workspaces in the product. The API refers to the resources as Teams for historical reasons.
Workspaces are a way to divide up your inboxes into separate spaces with their own workflows, analytics and resources such as tags or message templates. Teammates can be given access to one or more Workspaces.
Learn more about Teams / Workspaces
Example Teams Object
{
"_links": {
"self": "https://api2.frontapp.com/teams/tim_55c8c149"
},
"id": "tim_55c8c149",
"name": "Delivery",
"inboxes": [
{
"_links": {
"self": "https://api2.frontapp.com/inboxes/inb_55c8c149",
"related": {
"teammates": "https://api2.frontapp.com/inboxes/inb_55c8c149/teammates",
"conversations": "https://api2.frontapp.com/inboxes/inb_55c8c149/conversations",
"channels": "https://api2.frontapp.com/inboxes/inb_55c8c149/channels",
"owner": "https://api2.frontapp.com/teams/tim_55c8c149"
}
},
"id": "inb_55c8c149",
"name": "Team",
"is_private": false
}
],
"members": [
{
"_links": {
"self": "https://api2.frontapp.com/teammates/tea_55c8c149",
"related": {
"inboxes": "https://api2.frontapp.com/teammates/tea_55c8c149/inboxes",
"conversations": "https://api2.frontapp.com/teammates/tea_55c8c149/conversations"
}
},
"id": "tea_55c8c149",
"email": "[email protected]",
"username": "leela",
"first_name": "Leela",
"last_name": "Turanga",
"is_admin": true,
"is_available": true,
"is_blocked": false
}
]
}