Custom Fields

A custom field defines the name and type for an extra field of a contact. Only listing all fields and updating the name and/or the description of a custom field is allowed. If you need a custom field to change its type, you need to create a new one with the correct type, as we validate the value of a custom field based on its type.

Each custom field has a specified data type. Ensure the data you submit when updating a custom field's value is formatted correctly:

Type

Example

Description

String

"London, UK"

String values

Boolean

true

Boolean true/false

Number

90

Integers

Datetime

1525417200

Epoch Timestamps

Teammate

[email protected]

Email address of a teammate

Example Custom Field Object

{
  "_links": {
    "self": "https://api2.frontapp.com/conversations/fld_55c8c149"
  },
  "id": "fld_55c8c149",
  "name": "job_title",
  "description": "Job title",
  "type": "string"
}