A ticket status availabe for the company.
Properties
| Property | Type | Description |
|---|---|---|
id | String | ID of the ticket status. |
name | String | The name of the ticket status. Default statuses match the category name. Custom statuses have a unique name. |
category | String | Category of the ticket status: open, waiting, or resolved |
description | String | Description of the ticket status. |
updatedAt | Date | Timestamp of the last ticket status update. |
createdAt | Date | Timestamp of ticket status creation. |