|ID of the conversation.
|Type of the messages in the conversation.
|Status of the conversation for the current teammate.
|Subject of the conversation.
|Blurb of the latest message in the conversation.
|Teammate assigned to the conversation, if any.
|Main recipient of the conversation.
|Array of Inbox
|Inboxes the conversation is listed in.
|Array of Tag
|Tags attached to the conversations.
|Array of Topic.
|[Deprecated] Please use links instead
Topics attached to the conversation.
|ID of the draft message on this conversation, if any.
|Array of Links
|Links attached to the conversation.
Front supports per teammate conversation status, allowing each teammate to go through their inbox individually.
The status exposed to the plugin SDK is the status as seen by the current teammate which may or may not match the status of another teammate.
status can be one of:
trashedfor conversations that have been moved to trash.
spamfor conversation marked as spam.
Front is able to manage multiple types of channels. The type of channel used will define the type of conversation.
type can be one of:
tweetfor public Tweets
twitter_dmfor private Direct Message on Twitter
phone_callfor a phone call.
smsfor text messages.
google_playfor Google Play reviews
intercomfor Intercom messages
smoochfor Smooch messages.
customfor Custom channels on Front.
front_chatfor Front Chat