Create discussion conversation

Create a new conversation that only supports comments (known as discussions in Front). If you want to create a conversation that supports messages, use the Create message endpoint. If you want to add a comment to an existing conversation, use the Add comment endpoint.

Required scope: conversations:write

Body Params
string
enum
required

Conversation type

Allowed:
string

Inbox ID for the conversation. Either inbox_id OR teammate_ids must be provided (not both).

teammate_ids
array of strings

Teammates to add to the conversation. Either inbox_id OR teammate_ids must be provided (not both).

teammate_ids
string
required

Subject of the conversation

comment
object
required

Details for the starter comment

custom_fields
object

Custom fields for this conversation

Response

Language
Credentials
Bearer
JWT
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Response
Choose an example:
application/json